We are looking for an Ecommerce Order administrator to join the team.
An opportunity has arisen for an immediate start, and we are seeking an enthusiastic team player to join our ecommerce team.
As a valued addition to our team within a family-owned business, you will be entrusted with various responsibilities. These encompass tending to the website, meticulously processing orders, and overseeing all facets of dispatch to ensure accurate labelling of goods. Your role will also involve validating the precision of product data on the website and maintaining accurate sales reports.
Duties Include
- Processing website orders
- Booking deliveries with the customers
- Dispatching goods
- Dealing with couriers
- Labelling stock and dealing with returns etc
- Liaising with suppliers
- Making sure stock levels are accurate
- Ordering stock from suppliers
- Adding products to the website content images and descriptions
- Dealing with online queries and complaints
- Someone who has a good understanding of spreadsheets and is confident with formulas etc
- Keeping daily sales figures up to date
While the primary work environment is office-based, there will be occasional involvement in warehouse operations. You will be tasked with ensuring that orders are methodically selected, correctly packaged and labelled. Proficiency in communication is of utmost importance as you will be engaging with customer order inquiries through written and verbal means.
Ideally, we are seeking a candidate who can commit to full-time work from 9 am to 6 pm. However, we are open to considering part-time applicants as well, as long as they can fulfil the core hours from 9:30 am to 2:30 pm.
For those interested, please forward your CV and a cover letter to: